Meet Rachel Christenson

Rachel Christenson

Rachel Christenson

Fractional COO & Chief of Staff
Founder, At The Helm

rachel@atthehelm.ai
415-271-5136
Connect on LinkedIn

Rachel turns ambitious ideas into repeatable results. As co-founder and Chief Operating Officer of Selling Energy, she built the operational engine that carried the company onto the Inc. 5000 list and co-authored a Wall Street Journal best-selling book. When the pandemic shut down in-person events, she led a rapid shift to an online learning platform that grew recurring revenue tenfold and expanded the client base to every US state and twelve countries. After the company’s successful sale, the buyer kept her on to run it for five more years.

More recently, she served as Chief of Staff to the chief executive of a global technology firm, keeping the business steady through a major leadership transition, and as Managing Director of a private membership organization for family office principals, where she designed the business model and built its AI-enabled operating system from the ground up.

Her work has been recognized with awards including Female Entrepreneur of the Year and a Golden Bridge Award. More important to her clients, she learned what keeps founder-led companies awake at night: unclear processes, slow execution, and talent stretched too thin.

As the leader of AT THE HELM, she works as a Fractional COO and Chief of Staff for founders and executives: strengthening operating systems, leading AI-enabled transformation from roadmap through rollout, and coaching teams so improvements last long after the engagement ends.

When she is not mapping business transformations, Rachel can be found training for her next summit attempt. The same resilience and focus that push her up mountains keep your projects moving forward.

HOW I OPERATE

Give leaders a steady hand on the wheel so their teams run smarter, scale faster, and create lasting impact.

See the whole system. A broken workflow is rarely just a workflow problem. I look at the people, incentives, technology, and decisions around it.

Own the outcome. I am comfortable advising, and I am most useful when I can also drive the work through implementation.

Use technology with judgment. AI and automation go where they create measurable leverage.

Leave the company stronger. I build systems, documentation, and operating habits that keep working after the engagement ends.